I somehow was signed out of my spotify acount on my android phone and now when i try to log bak in is says I am set to offline mode which I was on my acount but how am I supposed to go online if I can't sign into my account? My email and password are both correct. Tried the reinstall spotify app instructions again including clearing caches and spotify application support folder, then tried downloading again and this came up. Trying to download app from 'reinstall spotify app instructions' Device and operating system: Macbook Air, 10.10.5 OSX. Premium spotify account. Cannot find app version i am using. Jan 14, 2019 Spotify used to allow users to pay within iOS for its Premium tier plan. However, in August of 2018, the company began restricting new accounts to only be able to upgrade through its website.
Old email address?
Can't Login To Spotify App
You need access to the email address on your Spotify account to open the password reset link we email you.
If you don't have access, here are some options:
- Regain access to the email address if possible
- Contact us and we can update the email address for you
- Create a new account and start fresh
No account associated with email address?
If the password reset says there’s no account with the email you entered, try again with any other email addresses you have.
![Log Log](/uploads/1/2/6/3/126356943/608323475.png)
Note: There are a few ways to sign up e.g. with your email, phone number, Facebook, or Apple. Try logging in with these to find your account.
If you think your email changed without your permission, see Think your account's been hacked?
Didn’t get reset email?
Check your spam/junk folders, or any other filtered folders.
If you don’t have access to your email address, see “Old email address”.
Invalid password reset link?
Can't Sign Into Spotify
Reset your password again, but this time open the emailed link in a private or incognito browser.